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On Risk and UI Design
Most designers and businesspeople are reticent to stir the pot when they’ve got a good thing going. When you’ve got thousands or even tens of thousands of people visiting your site each day, why take the risk of making a potentially shocking change? It makes little sense, right? Well, that certainly makes sense if you’re…
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HCI Students’ Questions: Answered (Part 2)
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HCI Students’ Questions: Answered (Part 1)
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The Best Feature: Fun
Sometimes, you just want something to feel right. On the site I help design, that often means adding a lighthearted aesthetic. Implementing this aesthetic comes down to the details. Check out the icon below, taken from Groupon, everybody’s favorite $1.35 billion website: Who the heck is that woman? And why is she the face of…
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Please, Stop Sending Purposeless Emails
This afternoon, I received what one would think is an innocuous email: However, there are so many glaring mistakes in this email, it’s hard to choose where to start. How about this, I’ll start with two simple questions: Who sent this email? Why was this email sent? The first question is relatively hard to answer.…
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In Everything, Find Purpose
It really is as simple as that. As a software developer, business analyst, or even project manager, you will find yourself tasked with designing user interfaces no matter how hard you try to avoid it. Clients will tell you how they want it to look and act, others on your team will provide input, and…
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On Winter and Payback
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Google Chrome’s Design Comic
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Ask “What if” Questions
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This is why we don’t just ask users what they want